Teleperformance was established in 1978 , it is the worldwide leader in outsourced omnichannel customer experience management, professional outsource contact center service provider. Teleperformance serves companies around the world with customer care, technical support, customer acquisition and debt collection, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels. Teleperformance Group with more than 223,000 employees across world, around 340 contact centers in 76 countries and serving more than 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries. We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.
For four decades, we have been helping our clients in 160 markets around the world strengthen their relationships with their customers.
As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth.
That is why we transform passion into excellence.