Jacada [CEM 2016]

Jacada [CEM 2016]

Jacada's solutions enable companies worldwide to deliver a competitive edge when it comes to providing unprecedented customer service coupled with operational efficiencies. Jacada's Omnichannel and Visual IVR solutions allow organizations to be there for their customer, anytime and anywhere, providing up to date information and in-context conversations. As customers shift from self-service to assisted-service –Jacada enables customer service and sales agents to provide customers with full continuity of their journey by bridging the digital to voice disconnect, while quickly and efficiently resolving their issue.

Contact Info:

Website: http://www.jacada.com