Steve Carlile

Global Head of Digital Center of Excellence
Nu Skin Enterprises

Steve Carlile is a customer-focused Executive with a track record of driving impactful initiatives across multiple channels, including digital, print and omni-channel. He specializes in the delivery of dynamic engagement strategies which drive both short and long-term, sustainable business benefit.

Over the course of his career at Nu Skin, Steve has overseen the implementation of the company’s first social media engagement and has continued that into omni-channel strategies that span across all digital platforms and in-person interactions. He currently leads the company’s digital transformation effort as head of its global digital center of excellence located in Singapore.

2:45 PM Panel: Building a Customer-Focused Digital Enterprise to Attract, Engage, Convert & Nurture

·         A review of emerging digital trends and innovations transforming CX
·         Channel investments, prioritization and optimisation in the digital age
·         Developing effective ecosystem partnerships to provide value beyond products and services

8:00 AM Capturing B2B2C Opportunities: How to Build, Implement & Integrate the Digital Channel

  • Enabling e-commerce platforms to drive B2B2C transactions
  • Identifying the gaps between B2B and B2C customers to enhance sales opportunities
  • Ensuring integration to achieve a single customer view and provide a seamless customer experience

Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda