Shon Teo

Vice President & Head of Customer Service

Summit Day One | Wednesday, 26th September 2018

Sunday, February 9th, 2020

3:20 PM Re-Architecting Processes to Streamline Operations & Service Delivery

·         Increasing customer satisfaction through undisrupted processes and operations
·         Driving continuous service improvements with technology deployment
·         Operational excellence and agility as the foundation for superb CX 

Check out the incredible speaker line-up to see who will be joining Shon .

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