Saurav Bhatia


Global Head Digital Insights, Design & Client Experience
Standard Chartered Bank


1:20 PM Personalising Customer Experience across Channels with Data

·         Aggregating multiple data sources to understand and improve experiences  
·         Leveraging 360 degree view on customer with single-viewed platform
·         Data-led CX: Moving from segmentation to personalisation to individualisation


Check out the incredible speaker line-up to see who will be joining Saurav.

Download The Latest Agenda