Jarod Ong

Senior Vice President, Head of Operations
Singapore Exchange Limited

Jarod Ong is the Head of Operations at Singapore Exchange (SGX). His mandate is to operate a fair, orderly and transparent market, as well as a safe and efficient clearing house. Prior to SGX, Jarod has held leadership positions in Credit Suisse and Standard Chartered.

A change and operations professional, Jarod brings with him a wealth of operational excellence and process leadership experience. He has designed and led change initiatives across finance, oil and gas manufacturing, aviation and container logistics. Jarod is a Singaporean with an international work experience, having spent time in Middle East, UK, US, HK, Malaysia and China. Jarod is passionate about professional coaching; is a certified Lean Six Sigma Master Black Belt; holds a bachelors in civil engineer and a masters in molecular engineering. He is an avid mountain biker.

3:45 PM Re-Architecting Processes to Streamline Operations & Service Delivery

·         Increasing customer satisfaction through undisrupted processes and operations
·         Driving continuous service improvements with technology deployment
·         Operational excellence and agility as the foundation for superb CX 

Check out the incredible speaker line-up to see who will be joining Jarod.

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