Dr. Yuhui Yao


Vice President, Group Customer Analytics & Behavioural Insights
FWD Group


1:50 PM Panel: Creating a Single Customer View to Shape Holistic Customer Experiences

·         Roadmap to 360˚ view on the customer Integrating disparate systems and databases to enable data agility
·         Empowering CX decisions with real-time insights


Check out the incredible speaker line-up to see who will be joining Yuhui .

Download The Latest Agenda