Dian Ediana Soehardjo

GM Customer Care Planning & Process Management

11:25 AM Driving Customer-Centric Operations & Service Transformation

·         Defining the strategic initiatives of operational excellence from a CX  perspective
·         How to develop a customer-centric strategy that continues to be relevant and effective
·         Executing digital CX transformation and ensuring success through digital leadership

Check out the incredible speaker line-up to see who will be joining Dian Ediana.

Download The Latest Agenda