Head, Mobile Innovation, Social Media & AI Banking
Chatbots are no longer mere buzzwords and is set to be the next big thing in revolutionising customer engagement and interactions. Find out what the fuss is all about in this A-Z guide on developing chatbot projects!
What Will You Learn?
· Understanding the benefits and limitations of chatbots
· How to design your chatbot: From vendor selection, features and functionalities to persona development
· Trimming and training data to enhance user experience
· Driving continuous improvement in developing an intelligent chatbot: How can we move beyond transactional to conversational?
About Your Workshop Leader: