Cedric Dias


Head - Digital, Social Media and Product Marketing
OCBC Bank

Summit Day Two | Thursday, 27th September 2018

Monday, March 9th, 2020


1:20 PM Conversational AI: Intelligent Chatbots to Transform Customer Interactions

·         Tapping into the benefits of 24/7 CX  
·         Scaling up chatbot functionalities and customer engagement with enhanced AI capabilities
·         Moving beyond transactional customer service to proactive engagement: How can we transform sales, marketing and CX?

Check out the incredible speaker line-up to see who will be joining Cedric.

Download The Latest Agenda