Boon Leng Phua


Director, Customer System & Experience
Ministry of Manpower


1:20 PM Technology-Powered Innovations as a Cornerstone for Remarkable Customer Service

·         Leveraging technology innovations to deliver effortless service
·         Harnessing “on-the-go” customer support strategies
·         Measuring CX outcomes from technology implementation and driving continuous service excellence


Check out the incredible speaker line-up to see who will be joining Boon Leng.

Download The Latest Agenda