Optimising Internal Customer's Journey to Engage & Empower - Lux Maldives

Optimising Internal Customer's Journey to Engage & Empower - Lux Maldives

Hussain Afeef, Regional Director of Training, Development & Quality Assurance, Lux* Maldives explains why employee experience equates to customer experience and how giving employees a voice in your CX strategy and encouraging innovative service delivery



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