Featured Content

CXO Panel: Aligning Organisational KPIs with Customer Experience Strategy

CXO Panel: Aligning Organisational KPIs with Customer Experience Strategy

As one of our top rated discussions at CX Asia Week last year, check this exclusive session from our esteemed panel featuring:

  • Vipul Chawla, Managing Director APAC, Pizza Hut
  • Raju Nair, Managing Director, Head Customer Journey Experience, DBS Bank
  • Aylwin Tan, Chief Customer Solutions Officer, Ascendas-Singbridge
  • Alp Altun, Executive General Manager, Transformation & Customer Operations, Asia, IAG
  • Moderated byVinod Muthukrishnan, Chief Executive Officer, CloudCherry

Complete the form below to view the Complete Panel Discussion today!

Customer Experience Asia Summit 2018 - Post Show Report

Customer Experience Asia Summit 2018 - Post Show Report

The 6th Annual CX Asia Summit concluded on a successful note – a sincere thanks to all industry participants who have participated and contributed at this event. With over 70 thought leaders sharing their perspectives and insights across the 4 day event, we trust you came away with inspirational ideas and key takeaways to advance your CX strategy and vision.

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CX Investment Report 2019: APAC

CX Investment Report 2019: APAC

In this report we look at the top investments planned, alongside predicted trends and challenges for CX practitioners in the APAC region for the year ahead – and compare them against the global movements in the market.

The results allow you to benchmark your plans with that of your customers and prospects on a regional and global basis, and prioritise your plans for the next 12 months accordingly.