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Where Customer-Centric Organisations in Asia Gather

Customer Experience (CX) is now your most powerful strategy. Amidst increased competition, expectations and scrutiny from your customers, how are you mapping your organisation’s CX strategy to stay relevant, engaging and front-of-mind?

Returning for a 6th year, join us at Asia’s largest CX event as we feature 60+ CX Industry Leaders taking the stage to share best-in-class CX strategies deep-diving into 8 Topical Areas on Customer Journeys, Digital-First CX Strategy, Customer Advocacy & Retention, Operational Excellence in Customer Service, AI-Powered CX, Omni-Channel, Customer Insights, Service Excellence and Employee Engagement.

Spanning 4 days with a series of high-impact discussions, attend the 6th Annual Customer Experience Management Asia Summit to find out how you can maximise CX ROI and embed customer-centricity as an integral part of your organisation!

Enter the 2018 Customer Experience Asia Excellence Awards

Celebrate your organisation’s exceptional customer experience achievements at Asia’s most respected and recognised awards ceremony this September!

Entry deadline: 22 June 2018

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2018 Featured Speakers

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Don't take our word for it! Watch this short video to get an idea of why CX Leaders attend IQPC’s Customer Experience Management Asia Summit

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