RETHINK. INNOVATE. DELIVER

Asia's Premier CX Summit is back and bigger than ever!

The age of the customer is now upon us. How adept are we, as businesses, in meeting and matching the heightened expectations of our digital-savvy customers?

Delivering great customer-experience (CX) is and will never be an easy task. Our customers are changing and it is imperative to stay ahead of the game. Transitioning into a customer-centric organisation in every aspect will be the winning key to increasing market shares and maintaining competitiveness. With that in mind, the summit this year will feature 60+ CX industry leaders taking the stage to share best-in-class CX strategies including demonstrating CX ROI, building a customer-first digital ecosystem, unfiying CX across the organisation, enhancing the brand expereince, structuring your VOC programs and more!

Spanning 4 days with a series of impactful discussions lined-up, Attend the 5th Annual Customer Experience Management Asia Summit for inspirations on strategising the next step of your digital-enabled, customer-centric journey.

2017 Featured Speakers

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WHAT IS ALL THE FUSS ABOUT?

Don't take our word for it! Watch this short video to get an idea of why CX Leaders attend IQPC’s Customer Experience Management Asia Summit

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Exceeding Expectations

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