AI-Powered CX | Personalised Experiences | Innovative Journeys

Customer Experience (CX) is now your most powerful strategy. Amidst increased competition, expectations and scrutiny from your customers, how are you mapping your organisation’s CX strategy to stay relevant, engaging and front-of-mind?

Returning for a 6th year, join us at Asia’s largest CX event as we feature 60+ CX Industry Leaders taking the stage to share best-in-class CX strategies deep-diving into 8 Topical Areas encompassing AI-Powered CX, Customer Journeys, Customer Advocacy, Service Excellence & Employee Engagement and more.

Spanning 4 days with a series of high-impact discussions, CX Asia 2018 will enable you to maximise your CX ROI and embed customer-centricity as an integral part of your organisation!

2018 Speakers included

View All Speakers

Sponsorship Options include:

Targeted & Focused Networking

Tailored Packages

Business Meetings

Speaker Platforms

Closed Door Roundtables

Evening Networking

Sponsorship Opportunities

Why Attend?

360˚ View

Your Guide on Delivering CX in Asia

350+ CX Leaders

Join Asia's Elite CX Crowd

60+ Speakers

Learn, Benchmark & Network with Asia's Best!

70+ Interactive Case Studies & Discussions

Your One-Stop Platform for What's Trending in the World of CX This Year!

8 Topical Streams

Customer Journeys, Digital-First CX Strategy, Customer Advocacy & Retention, Operational Excellence in Customer Service, AI-Powered CX, Omni-Channel, Customer Insights, Service Excellence and Employee Engagement

12 Coveted Awards

Join Asia’s most respected and recognised awards ceremony!

Highlights from CX Asia

2018 Post Show Report

CX Asia in Pictures

Exceeding Expectations

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